GL
AI Support Engineer
Glean · Palo Alto, CA
Compensation
$70k–$95kper year
On-siteFull-timeAI & Machine Learning
🤖Plain English
What is AI Operations?
You evaluate AI outputs, refine prompts and workflows, and keep AI-powered operations reliable.
This role is for you if you already use AI tools and have strong judgment about quality.
📋About the Role
Help customers integrate and troubleshoot AI products. You will learn LLM APIs, embeddings, and evaluation hands-on while working directly with users.
LLM APIsDebuggingDocumentationCustomer Success
Your roadmap to get this job
Most people finish in 10–18 weeks from zero.
▸Python + data fundamentals
▸Prompting & LLM basics
▸First automation shipped
▸AI project portfolio
▸Model evaluation practice
▸Real business use case
▸Demo-first resume
▸Apply strategically
▸Interview prep
Want the full AI Operations career guide?
Salary data, day-in-life, personality match, full roadmap.