← All Jobs
NewPosted 1 day ago

Customer Support Specialist

Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within United States

Compensation

$43k–$58kper year
$43k$58k
Mid Level
RemoteFull-timeIT Support

📋About the Role

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out. As a member of our Customer Support team, you’ll make sure our users are…

Support

Get new jobs like this one by email, every morning at 7.

Free. We confirm by email first. One-click unsubscribe.

Company intel

Gathering intel on Mercury… this takes a few seconds the first time.

$43k–$58k
Remote · Full-time

Want this job at Mercury?

Takes about a minute: confirm your email, then go straight to Mercury's application.

  • Apply in one click
  • See how well you match this role
  • Track every job you apply to in one place

100% free. No credit card.

Location

Remote

Work from anywhere in the US

See more remote jobs →
All Mercury cybersecurity jobs →← View all cybersecurity jobs

More open roles at Mercury

Business Risk Officer at Mercury
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States·Remote·Mid level·$146k to $204k
Mercury: Customer Support Specialist - Risk
San Francisco, CA, New York, NY, Portland, OR, or Remote within United States·Remote·Mid level·$53k to $72k
Lead Compliance Risk Manager, Product Compliance - AI at Mercury
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States·Remote·Senior·$187k to $260k
Model Risk Manager at Mercury
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States·Remote·Senior·$150k to $208k
Mercury: Senior and Staff Data Scientist - Credit and Lending ML
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States·Remote·Senior·$167k to $299k
Senior Backend Engineer - Product at Mercury
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States·Remote·Senior·$167k to $208k
Senior Data Scientist - Growth at Mercury
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States·Remote·Senior·$201k to $251k
Mercury: Senior Data Scientist - Risk ML
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States·Remote·Senior·$167k to $251k

Similar IT Support roles at other companies

Customer Support Engineer at Vercel
Remote - Australia·Remote·Mid level
Asana: API Support Engineer
Warsaw·On-site·Mid level
Integration Support Engineer, San Francisco, California, United States
San Francisco, California, United States·On-site·Mid level·$119k to $158k
Personalized Support Engineer at Twilio
Remote - India·Remote·Mid level
Tanium: Helpdesk Engineer
Krakow, Poland (Hybrid)·Hybrid·Mid level
Customer Support Engineer at Bugcrowd
Remote - US·Remote·Mid level·$60k to $74k
L1 Technical Support Engineer (Spanish-Speaking) at Abnormal Security
Remote - USA·Remote·Mid level
Cato Networks: IT Support Specialist
Tel Aviv District, Israel·On-site·Mid level